Group Tours

Might you bring 20 or more guests?

Amenities include…

• Unparalleled hospitality in our Lunt-Fontanne Program Center
• Easily accessible, free parking
• Unique and interactive exhibitions
• Affordable, convenient boxed lunch options & complimentary café space
• Nationally renowned Museum Store and any-occasion gift shop that offers delightful items at every price point

Group Tour Contract and Payment Options

• NO DEPOSIT IS REQUIRED. To hold your tour date and times, you need only to provide a credit card number and a signed contract to be returned within two (2) weeks after booking your group tour.
• THERE ARE JUST A FEW DATES TO REMEMBER. After booking your tour, relax and know that you do not have to worry about a long list of deadlines. Your minimum guest count locks in four (4) weeks prior to your group’s tour, and payment can be processed by credit card the morning you arrive for your tour.
• NO PAYMENT DUE UNTIL THE MORNING OF YOUR TOUR DATE. You may choose to pay the balance of your group’s tour by credit card the day of your tour (or if you prefer, by check two weeks prior to your tour).
• NO CANCELLATION FEE. If you find that the date you chose is not working out, you may cancel up to four (4)  weeks prior to your tour date without incurring any cancellation fee.

Group Tour Tips and Policies

• Group rates are extended for advance reservation to groups of 20 or more guests. Please call (262) 968-4161 ext. 121 (or ext. 216 in the off season) to book your group’s visit.
• All tours require standing, stair climbing, and walking on uneven terrain. Please remind your guests to wear comfortable shoes and be prepared to walk both indoors and out, rain or shine. Umbrellas are permitted.
• Please have your group arrive at the Lunt-Fontanne Program Center at least thirty minutes before the first tour is scheduled to depart.  To estimate your travel time, see our directions to Ten Chimneys.
• Tour Rotation: Tours generally leave every fifteen minutes and are usually composed of 10 guests. When planning your group’s arrival and departure time, please remember to allow enough time for the tour rotation detailed in your confirmation letter.
• If arriving by bus, your guests will receive tour time assignments and a brief orientation while still on the bus.
• If arriving separately, guests will receive tour time assignments and a brief orientation at the front desk as they arrive.
• Each tour is led by two tour guides, a “ Docent" and a “Shadow” who will escort your guests to the estate via shuttle.
• Prior to boarding the shuttle, all guests are required to store any personal belongings (bags, purses, etc.) in our complimentary lobby lockers.
• Much of the Main House and the entire Lunt-Fontanne Program Center are accessible by wheelchair. Prior to visiting, please alert us to any mobility concerns you may have, and let us know if you will be bringing a wheelchair.
• Due to the estate’s fragility, we regret that children younger than 12 are not permitted to tour.
• Your guests are welcome to explore the Museum Store, permanent exhibitions, and nature trails before and after their tour.
• Outdoor photography is permitted, as well as inside the Program Center. However, no photography of any kind is allowed inside the historic buildings.
• Groups Tours leave promptly every fifteen minutes. If your group is running a few minutes late, please call our front desk staff at (262) 968-4161 ext. 120. Because tours are often booked solidly throughout the day, late arrival can significantly impact your guests’ experience. Please allow enough travel time.
• If you have any questions, or are interested in booking your group tour, you can also call our reservation line at (262) 968-4110 and you will be directed to the correct person.